Questions

In Mind

What are the things I keep in mind while indulging in buying and selling securities?

Always sell or buy securities with the help of authorised stockbrokers. A Contract Note should accompany each transaction. There should be the broker's stamp along with the SEBI code number on the opposite side of the transfer deed.

What is the charge that I have to pay along with the transfer deed?

If you are buying or selling shares, a stamp duty of a minimum of 0.25% market value has to be affixed on the transfer deed. You can get a clear idea about the share rate from any website or local newspaper.

Why is it necessary to keep securities in joint names?

If you are unsure as to why you should keep securities in joint names, know that this is advisable so that succession can be facilitated easily.

What are the procedures to be followed in case I want to add the names of my children or spouse?

When you add the name of a family member, it will be considered as a "transfer" and therefore attracts stamp duty. You will have to use a regular transfer deed. You can get a blank transfer deed from your local stock exchange or stockbroker.

Is it possible to get access to the nomination facility?

Yes, of course! If you have securities in physical form, you can easily nominate any person by using the SH-13 form. Also, you will have to register the same name with M/s Link Intime India Pvt Ltd. But in the case of securities that are held electronically, you will have to get in touch with a depository participant.

In case the holding is in joint names and both of them are dead, what should be done to facilitate deletion?

You will have to submit the attested copy of the death certificate for both the deceased holders. Also, make sure you submit the relevant documents and prescribed transmission form. There should be the signature of the survivors.

After deletion of the deceased holder's name, is it possible to add the name of another joint holder?

Yes, of course. But keep in mind that the transaction would be considered a normal transfer, and you will have to pay for the stamp duty. You will have to submit relevant documents such as the deceased person's death certificate and the transfer deed at the LIPL.

If I am the executor or legal heir of the sole holder and he dies, unfortunately, what should be done in that case?

You will have to deliver all the certificates, the attested copy of the Succession Certificate or Letter of Administration. Also, do not forget to forward the prescribed transmission. The signature of the legal heir needs to be verified by the bank manager.

If I am the executor or legal heir of the sole holder and he dies, unfortunately, what should be done in that case?

You will have to deliver all the certificates, the attested copy of the Succession Certificate or Letter of Administration. Also, do not forget to forward the prescribed transmission. The signature of the legal heir needs to be verified by the bank manager.

Is it possible to interchange the order of the name holders?

Yes, it is possible to do so. If you possess securities in physical form, you can put out the request to change the order of the names in the prescribed Transposition form. Get this form at the LIPL office. The signature of the joint holders is required.

Is it possible to amalgamate the accounts in case of multiple folios?

Yes, you can amalgamate the accounts. If you have multiple folios having the same names, you must write to the LIPL. Also, make sure you submit relevant certificates (regarding the folios which have smaller holdings.) sending certificates relevant to larger holdings will be baseless in this case.

Suppose I have certificates in varied denominations. Is it possible to consolidate these items in a single certificate?

You can conveniently send these certificates along with a cover letter at the office of LIPL. But ensure that all these certificates belong to the same folio.

How to open a Depository account? Will I receive regular updates about the movements in my electronic account?

It is possible to open an account with a Depository Participant of your preference. You will be interacting with CDSL or NSDL. Be aware of the rates that will be levied from you by your DP. The DP will update the account after each and every transaction.

Is it possible to get my paper certificates changed into an electronic holding? Will I be receiving corporate benefits even after the conversion?

In order to dematerialise your holding, you will need to have an account with DP as per your choice. Then you have to hand over the DRF and relevant certificates to your DP. He will then further forward the request to LIPL. The CDSL/NSDL network reconfirms the same. Know that the process is about 15 to 20 days long.

What is the process for trading in electronic form?

It is possible to trade in electronic form through a depository. You need to coordinate with your broker as well as your DP. These transactions tend to be swift and simple. Know that the payments will be made just like in the case of physical certificates. The securities that you buy in the electronic form are a credit to your account in 24 business hours.

Is it possible to reconvert my electronic holding back into paper form?

Yes. As per the existing guidelines, it is possible to reconvert the electronic holding of an investor into physical form by taking the help of the DP. When the Company receives the re-materialisation requests in addition to the RRF form, it will issue fresh certificates to the investor.

My signature style has changed, and now I want to change my specimen signature in the records. What is the procedure for the same?

Any alteration in the specimen signature needs to be intimated to LIPL without any delay. This enables the mailing of the relevant forms. Know that this process is applicable only to the holders of physical forms. In case you want to know about the details of securities held in electronic form, you need to connect with your depository participant.

What is the process to get my address changed in the records?

You need to send a letter duly signed to the LIPL. The letter should contain the new address as well as the Folio numbers. There has to be proof of new address, such as ration card, passport, Aadhar card etc. You will get a computerised confirmation at your new address.

What to do in case someone steals my debenture or share certificates?

You need to inform the LIPL immediately about the theft of certificates. You will also have to share details such as folio numbers and distinctive numbers. You can file a complaint at the nearest police station as well. Then simply send a copy of the FIR to the LIPL.

What are the various ways in which I can receive the interest or dividend amount?

You will get the warrant as a mail at your address. Also, they can post the warrant directly to your bank. You can also get the due amount credited to your bank electronically.

Elaborate the features of ECS as explained by RBI.

RBI introduced the ECS or Electronic Clearing Service for the investors. The ECS feature facilitates electronic credit of the interest directly to your bank account. The instant credit system has made it quite popular among investors. The facility is available in some of the major cities like Kolkata, Bangalore, Ahmedabad, Delhi etc. It also has features like an optional scheme which make ECS all

Can I avail the ECS scheme?

If you wish to avail of an ECS facility, you will have to write to LIPL focusing on details like folio number, address and name of the bank branch, the 9-digit code of the bank branch etc.

I forgot to encash an old warrant by mistake and want to obtain the amount. What should I do?

Yes, you can! But make sure that the amount has not been transferred to the IEPF. You can mail the outdated instrument to LIPL and request them to issue a fresh instrument.

Under what circumstances does the unclaimed interest or dividend gets transferred to IEPF?

According to the Companies Act, 2013, all the unclaimed and unpaid dividends will have to be transferred to the Investors Education and Protection Fund after a period of 7 years.

What is the process for collecting new certificates that are issued on Sub-division/Exchange of some companies?

All you need to do is to send your old certificates plus the computer-printed intimation or a cover letter signed by the holder to LIPL. You will soon get the new certificates via mail.

How should one apply for alteration of a name?

You are required to write to LIPL and share a few details with them. You need to mention the reason behind the change of your name. Also, furnish proofs like marriage certificate, gazette publication, birth certificate and so on. Also, mention the name of the companies where you hold shares. Other details which you need to share are folio number, details of old and new names, etc.

What care should I take while buying or selling securities?

Purchase or sell securities only through authorized stockbrokers duly registered with Stock Exchanges. Ensure that you receive a Contract Note for all transactions. The broker's stamp with the SEBI registration/Code number should be affixed on the reverse of the transfer deed(s). For securities held in electronic form, please contact your depository participant.

What amount of stamp duty should I affix on the transfer deed?

For Shares, stamp duty @0.25% of the market value or the consideration amount (whichever is higher) should be affixed on the transfer deed. The rate per share can be picked up from any newspaper or website of the stock exchanges (i.e. NSE or BSE). The date for which the rate is picked up must be the same as the execution date mentioned on the transfer deed. Special note: With effect from July 1, 2002, for transactions in physical form, the Government of Maharashtra has banned the sale and use of share transfer stamps. The Government has started putting their stamp by using franking machine at the Stamp Offices. For transactions executed in Maharashtra, instead of affixing share transfer Stamps, stamp duty @0.25% of the market value or the consideration amount (whichever is higher) should be franked on the transfer deed. Electronic transactions do not attract any stamp duty; however each Depository Participant may levy a transaction charge. The rate should be confirmed with your depository participant beforehand.

Why should I keep securities in joint names?

It is advisable to register securities in joint names in order to facilitate Succession.

If I wish to add the name of my spouse, children or any other person, what procedure should I follow?

Addition of the name of a joint holder, even a family member, is considered a "Transfer" and attracts stamp duty. A regular transfer deed would be required to be executed. Blank transfer deeds would be available with your local stockbroker / stock exchange. (Please refer question no.2 for stamp duty payable.) For securities held in electronic form, please contact your depository participant.

Can I avail the nomination facility?

Yes. For securities held in physical form, you may nominate a person by completing Form SH-13 and registering the same with M/s. Link Intime India Pvt. Ltd. (“LIPL”). For securities held in electronic form, please contact your depository participant. Important points to note • Always include your complete address along with pin code while filling in the transfer deed / opening an account with a depository participant. • Keep photocopies of certificates, transfer deeds and other documents sent by post to LIPL In case of a loss in transit, they come handy.

If the holding is in joint names and either of the holders is deceased, what is the procedure for deletion of name?

Please submit an attested copy of the death certificate of the deceased holder along with the relevant certificates and the prescribed transmission form available with LIPLduly completed and signed by the survivors, as per the specimen signatures registered with LIPL) so that the name of the deceased can be deleted from the Company's records as well as from the certificates. Attestation on the death certificate should be done by a Notary Public/Bank Manager under his official seal stating full name, address, and registration no. (in case of notary public) and full name, designation with name and address of bank (in case of bank manager). For securities held in electronic form, please contact your depository participant.

Along with the deletion of the deceased holder's name, can I add another joint holder?

Yes, but the transaction would be treated like a normal transfer and would attract stamp duty. An attested copy of the death certificate of the deceased holder along with the relevant certificates and duly completed transfer deed should be submitted to LIPL. (Please refer to the second question under the header 'On Transfers' for stamp duty payable.) Attestation on the death certificate should be done by a Notary Public/Bank Manager under his official seal, stating full name, address and registration no. (in case of notary public) and full name , designation with name and address of bank (in case of bank manager). For securities held in electronic form, please contact your depository participant.

I am the legal heir / executor in respect of the sole holder who is now deceased. How do I transmit the securities?

Please submit the certificates along with the attested copy of the Succession Certificate or Probate of Will or Letter of Administration obtained in respect of the sole holding. You are also required to forward the prescribed transmission form available with LIPL, duly completed and signed by the legal heir(s)/executor(s) whose signature(s) should be verified by his/their bank manager under his official seal stating his full name, designation with name and address of the bank. Attestation on the legal document should be done by a Notary Public under his official seal stating full name, address and registration no. In case you do not have any such form of Legal Representation, please write to LIPL for further advice. Dependent upon the type and size of holding, certain documentation may be required for transmission of securities in favor of the legal heirs. For securities held in electronic form, please contact your depository participant.

Can I interchange the order of names for my holdings?

Yes. For securities held in physical form, the request for change in the order of names of registered holders should be made in the prescribed Transposition form available at the offices of LIPL. The form is to be signed by all the joint holders and submitted along with the certificates. In case you wish to interchange the order of the names for demat purposes, the form OA (available with your Depository Participant) may be duly completed in the desired order of names and submitted to them with the Dematerialisation Request Form and the certificates. Note: You can transpose full or part of the holdings. For securities held in electronic form, please contact your depository participant.

I have multiple folios, can I amalgamate the accounts?

Yes, you can. If you have more than one folio with identical names and in the same order, please write to LIPL along with the certificates pertaining to the folio having the smaller holdings. Do not send the certificates pertaining to the larger holdings, in which account the multiple folio is being amalgamated. Prescribed amalgamation forms are available at all offices of LIPL. For securities held in electronic form, please contact your depository participant.

I have certificates in various denominations; can these be consolidated into marketable lot/ Single certificate?

Please send the certificates, provided they are under the same folio, along with a covering letter to LIPL. If they are not under the same folio, but have the same order of names; please follow the procedure mentioned for amalgamation of the accounts to facilitate consolidation into marketable lots/ single certificate.

How do I open an account with a Depository and will I be periodically informed about the movement in my electronic account?

You may open an account with a Depository Participant (DP) of your choice. As an investor you will interact with National Securities Depository Limited (NSDL) or Central Depository Services Ltd. (CDSL) through your Depository Participant) Your DP will allot you an account number which will serve as a reference for all your future dealings with them. It may be advisable to be aware of the rates that will be charged to you by your DP for various activities. Your DP will update your account after each transaction, and would periodically furnish you with a statement of holding. You may verify this with your DP at the time of opening your electronic account.

How do I convert my paper certificates into an electronic holding and will I continue to receive corporate benefits?

• To dematerialize your holding, you should first have an account with a DP of your choice. • You may then hand-over to your DP, the certificates along with the \'Dematerialisation Request Form\' (DRF). • Only the securities registered in your name can be submitted for dematerialization (name on the security certificate and the demat account should be the same and in case of joint holding, it should be in the same order of names). • Your DP will then send the DRF and the certificates to LIPL and an electronic request will also be sent through the NSDL/CDSL network reconfirming the same. • LIPL will verify the documents and if found in order, the dematerialization request will be confirmed to NSDL/CDSL who will in turn inform your DP. • In the books of the Company, your folio with LIPL will be debited and the account of NSDL/CDSL will be credited in respect of such dematerialized securities. • NSDL/CDSL in their electronic records will credit the account of your DP. • Your DP will then credit your account with the number of securities that have been dematerialized and the securities will thereafter be held in electronic form. This process would take approximately 15-20 days. Yes, all the corporate benefits such as dividend, interest, bonus shares and rights shares will be issued by LIPL to the beneficial owners i.e. the accountholders who hold the securities in electronic form. The dividend/interest amounts as and when declared/paid will be sent to you/your bankers directly. The entitlement of rights and bonus shares/debentures wherever applicable, will be credited to the beneficiaries account as per the investors\' option and the terms of the issue.

How do I trade (buy / sell) in electronic form?

You may buy and sell securities in electronic form through the depository by coordinating with your broker and your DP. Such transactions would be simpler and faster. Payments for such transactions would be made in the same way as is done for physical certificates. Securities purchased in electronic form are credited to your account on the very next day of payout with no formalities of filling transfer deeds or applying to the Company for registration. All such transactions are exempt from stamp duty and accordingly no share transfer stamps are required to be affixed. Such transactions are not routed through the Company and the debit/credit takes place directly in the Depository System. However, corporate benefits would be paid to the person holding such securities on the Record date/ Book closure date as applicable.

How can I reconvert my electronic holding into paper form?

As per the existing guidelines, an investor can choose to reconvert his / her electronic holding into physical form at any time through his / her DP. On receipt of the rematerialisation request along with the 'Remat Request Form' (RRF) the Company will issue fresh certificates.

Over a period of time, my signature has changed. What should I do to change my specimen signature in your records?

Any change in the specimen signature should be intimated to LIPL immediately to enable mailing of the required forms. This is applicable only for holdings in physical form. For securities held in electronic form, please contact your depository participant.

How do I record a change in my address?

A letter duly signed by the first holder stating the new address and all the Folio Nos. must be sent to LIPL along with any proof of new address (like Passport, Ration Card, Adhar Card, Utility Bill). You must ensure that the signature of the first holder is as per the specimen signature recorded with LIPL. A computerized acknowledgement will be sent to your new address confirming the updation of the change in our records. In case you have dematerialized your holdings, please write to your DP immediately and ensure that you receive a confirmation of them having noted your new address.

What should I do if my share/ debenture certificates are lost/ stolen?

Please immediately intimate LIPL regarding loss of certificates, giving details of folio number and distinctive numbers. It is advisable to lodge a complaint with the local Police Station. Kindly send LIPL an acknowledged copy of the Complaint/ FIR for advice on the further course of action. You should state: • Name of the Company in which you hold securities. • Your full name and address, as recorded with LIPL. • The distinctive number(s) of the certificate(s) that is/are missing. If you do not know the number(s) of the missing certificate(s) please provide the number(s) of the certificates still in your possession. Please also state if the certificate(s) is/are lost or stolen. If the certificate(s) is/ are stolen, we will require the F.I.R as issued by the Police. Your letter must be signed by at least one of the holders. We will send you the documents to be executed for issue of duplicate certificates. In case you trace your certificates, please inform LIPL immediately so as to avoid any complexity/delay in future transactions.

What are the ways I can receive the dividend interest amount due to me?

The ways to receive the corporate benefits i.e. dividend / interest are listed below: • The warrant can be mailed to your address as recorded with us or to the address as downloaded to LIPL by your Depository Participant. • The warrant can be posted directly to your bankers if a mandate instruction is registered with us, for physical holding only. • The net amount due to you can be credited electronically to your bank account based on the ECS instructions submitted to LIPL for physical holdings, and downloaded to LIPL by your Depository Participant for electronic holdings. Please ensure that the bank account details provided is correct and complete to avoid delay in credit.

What are the features of the Electronic Clearing Facility (ECS) introduced by the Reserve Bank of India (RBI)?

Reserve Bank of India has introduced the Electronic Clearing Service which allows electronic credit of the dividend /interest amount to your bank account for the amount due to you. The salient features are: • Instant credit - This Facility provides instant credit of dividend/interest amount to your bank account electronically at no extra cost. ECS also eliminates the delay in postal transit and fraudulent encashment of warrants. • Optional Scheme - This scheme is optional Coverage - ECS is presently available in major cities / Centre like Ahmedabad, Bangalore, Calcutta, Chennai, Delhi, Hyderabad, Mumbai, Pune. RBI has been extending this facility to various centers from time to time. • Procedure for credit - Under this facility the amount of dividend / interest payable to you would be directly credited to your bank account. Your bank branch will credit your account and indicate the credit entry as 'ECS' transaction in your passbook/ statement of account. In case ECS facility is not made available to you by the Company / their Bankers at a particular Centre or the amount payable to you exceeds Rs. 5,00,000, the dividend / interest amount due to you would be remitted by means of a dividend / interest warrant which would be posted to your address with the particulars of the bank/branch and account number furnished by you duly incorporated on it.

How do I avail of the ECS Scheme introduced by Reserve Bank Of India (RBI)?

To avail of ECS facility (i.e. direct electronic credit to your bank account), please write to LIPL specifying the following details: a) Your Folio Number b) Name and address of the bank branch c) Account type and account Number. d) The 9 Digit code number of the bank and branch as appearing on the MICR cheque issued by the bank. This is applicable only for securities held in physical form. For securities held in electronic form, please contact your Depository Participant.

I have an old warrant which I forgot to encash and is now time-barred? Can I still obtain the amount due to me?

Yes. Provided the amount is not transferred to the Investors Education and Protection Fund (“IEPF”). Please mail the outdated instrument to LIPL to enable issue of a fresh instrument, if the amount reflects an outstanding status in the records of the company.

When is unclaimed dividend interest amount transferred to the Investor Education Protection Fund of the Central Government?

As per the Companies Act, 2013 all unclaimed and unpaid dividend maintained in the separate dividend account of the Company is to be transferred to the Investors Education and Protection Fund of the Central Government after the prescribed period of 7 years from the date of declaration or becoming payable. No investor can claim this amount thereafter from the Fund.

How do I collect the new certificates issued on Exchange Sub-division for some companies that I have not collected earlier?

Please send the old certificates along with the computer- printed intimation sent to you earlier or a covering letter signed by the holders to LIPL. The new certificates will be mailed to you.

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